Return Policy
WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
XY ONE (1) YEAR LIMITED WARRANTY
XY’s warranty obligations for this hardware product are limited to the terms set forth below:
Ength Degree LLC DBA XY (“XY”) warrants this XY-branded hardware product against defects in materials and workmanship under normal use for a period (the “Warranty Period”) of one year from the date of retail purchase by the original end-user purchaser. If a defect arises during the Warranty Period, and you follow the instructions for returning the product, we will either, at our option, (i) repair the product using either new or refurbished parts, (ii) replace the product with a new or refurbished product, or (iii) refund the purchase price of the product. XY does not warrant that the operation of the product will be uninterrupted or error-free. XY is not responsible for damage arising from failure to follow instructions relating to the product’s use.
The warranty for a repaired or replacement product will be valid for the longer of the remaining warranty of the original product or ninety (90) days from the date of replacement or repair.
EXCLUSIONS AND LIMITATIONS
This warranty does not apply: (i) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (ii) to cosmetic damage, including but not limited to scratches, dents and broken plastic; (iii) defects or damage caused by misuse, accident (including without limitation collision, fire and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use in an unapproved device; (iv) to damage caused by operating the product outside the permitted or intended uses described by XY; (v) to damage caused by use with non-XY products; (vi) to any non-XY hardware products or any software, even if packaged or sold with XY hardware.
XY does not warrant that the operation of the product will be uninterrupted or error-free. XY is not responsible for damage arising from failure to follow instructions relating to the product’s use.
THE EXPRESS WARRANTIES PROVIDED HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, REGARDING OUR PRODUCTS, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, XY IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH XY PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.
BY PURCHASING THIS XY PRODUCT, YOU ACKNOWLEDGE THAT YOU HAVE RELIED ON NO WARRANTIES OTHER THAN THE EXPRESS WARRANTIES HEREIN AND THAT NO WARRANTIES ARE MADE BY ANY OF OUR SUPPLIERS.
OBTAINING WARRANTY SERVICE
To obtain warranty service for any product that is subject to the foregoing warranty, you must notify XY (support@xyfindit.com) to obtain a Return Material Authorization (“RMA”) and return the defective product together with proof of purchase to the address specified by XY in connection with the RMA. Any replacement product becomes your property and the replaced item becomes our property. Alternately, if we refund the purchase price, you must return the defective product to us.